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Team available to answer Monday to Friday from 8:30 AM to 7:00 PM. Saturday from 10:00 AM to 5:00 PM.
What does WILLED mean?
To be WILLED is to choose who you become and build it through action.
WILLED represents intention, discipline, and the belief that you are not limited to one version of yourself.
What are WILLED pieces made from?
We carefully select fabrics based on the feel, structure, durability, and purpose of each piece.
Each product page includes detailed information about its composition, weight, and fit so you can choose the right piece for you.
Where do you ship?
We ship internationally.
Available shipping options, estimated delivery times, and costs are calculated at checkout based on your location.
How long will my order take to arrive?
To avoid unnecessary overproduction and reduce waste, our garments are embroidered and finished to order. This means we only produce these details once your order has been placed, rather than creating excess stock.
Because of this, please allow a little additional time for your order to be prepared before it is shipped.
Delivery times then vary depending on your destination and the shipping method selected at checkout.
Once your order has shipped, you'll receive a tracking number so you can follow its journey.
Can I return a product?
Yes. If your purchase isn't right for you, you can request a return or exchange within 30 days of receiving your order, provided the item meets our return conditions.
How do I contact customer service?
By email at contact@example.com or via the contact form. Reply within 24 business hours.